Frequently Asked Questions
Everything you need to know about Kiara Sky products, shipping, and more.
What makes Kiara Sky products different from other professional brands?
Kiara Sky is dedicated to providing salon-quality, cruelty-free, and MMA-free products. Our formulas are designed for long-lasting wear, high pigmentation, and ease of use for both professionals and DIY enthusiasts.
How long does shipping take for domestic and international orders?
Domestic orders typically process within 1-3 business days and arrive within 3-7 business days. International shipping times vary by destination but generally range from 7-21 business days depending on customs clearance.
Are Kiara Sky products vegan and cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our products on animals, and the majority of our product line is vegan-friendly.
What is your return policy for opened products?
Due to the nature of cosmetic products and health regulations, we cannot accept returns on items that have been opened or used. Unopened items in original packaging can be returned within 30 days of purchase.
Can I use Kiara Sky Dip Powder with other brands' liquids?
While our powders are versatile, we highly recommend using Kiara Sky Dip Liquids to ensure maximum adhesion, durability, and a high-shine finish. Mixing brands can sometimes lead to lifting or cracking.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay or Sezzle for eligible orders.